WEB-FILTER WHITELISTING

Wrongly Blocked by a Web Filter?

When FortiGuard, Zscaler, Cisco or Palo Alto wrongly flag your site as Malicious, every user behind that corporate firewall is silently blocked — no error you control. We get your legitimate domain reclassified across 27+ vendors, fast.

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Authorized domains only

Why a Web-Filter False Positive Hurts

A single wrong category can block your customers with no error you control. For a booking portal or B2B service, that means lost bookings, lost trust, and an availability incident.

Silent Customer Block
Users behind a corporate FortiGate, Zscaler or Umbrella simply cannot reach you — no warning reaches you, only the customer hits the wall.
Availability / NIS2 Incident
A wrongly-blocked production service is a continuity incident — exactly what maritime cyber rules (NIS2) hold you accountable for.
It Spreads
Reputation feeds are shared. One bad classification can cascade to other filters and email gateways that reuse the same lists.
Hard to Detect
You only find out when a customer complains — by then the bookings are already gone. Proactive monitoring is the only real fix.

Reputation Remediation for Every Domain

Three tiers — from a one-off check to always-on monitoring across 27+ web-filter, secure-web-gateway, safe-browsing and reputation vendors.

Scan

Know exactly where you stand

Free

One-off

  • 27-vendor reputation lookup
  • Per-domain category report
  • False-positive shortlist
  • Client-side override guidance
Remediate

Fix an active block

On quote

Per remediation

  • Everything in Scan
  • Recategorization submitted to every flagging vendor
  • Client override kit (FortiGate, Zscaler, Palo Alto…)
  • Resubmission until you are cleared
Most Popular
Monitor

Always-on protection

On quote

Per year

  • Everything in Remediate
  • Weekly re-checks across all vendors
  • Alerts the moment a new false positive appears
  • Priority resubmission + audit-backed justifications

Why PCA, Not a DIY Submission?

27+ Vendors at Once
Enterprise SWGs, browser safe-browsing, antivirus and email reputation — submitted in parallel, not one-by-one over weeks.
Audit-Backed Proof
Paired with a PCA security audit, the "no malicious content" claim is evidence-backed — vendors approve faster.
Client Override Kit
We hand your clients’ IT a one-page override snippet for their exact gateway, so access is restored in minutes.
Fast Turnaround
Real case: a terminal portal went from "Malicious" to "Business" on FortiGuard in about 7 hours.
Always-On Monitoring
Weekly re-checks across every vendor catch a re-flag before your customers do.
Port-Logistics Specialists
We understand port booking portals, TOS integrations and the availability stakes — not a generic helpdesk.

Proven in Production

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Malicious findings (audited)

"A legitimate terminal-appointment portal was classified ‘Malicious Websites’ by FortiGuard — blocking every carrier behind a FortiGate firewall."

— Real case, June 2026

"We submitted a recategorization with an audit-backed justification; it was reclassified to ‘Business’ in about 7 hours."

— Reputation remediation, the PCA way

"Then we handed the client’s IT a FortiGate override snippet — access restored in minutes, before the global cache caught up."

— Same-day client unblock

How It Works

From first scan to continuous protection in four steps.

1. Scan
We look up your domain across 27+ vendors and flag every wrong classification.
2. Remediate
We submit a clean, audit-backed recategorization request to each flagging vendor.
3. Unblock Now
We hand your clients’ IT an override snippet so access returns in minutes.
4. Monitor
We re-check weekly and alert you the moment a new false positive appears.

Web-Filter Whitelisting FAQ

Questions about getting your domain correctly classified? We’re here to help.

If your port is in an EU member state, almost certainly yes. Maritime transport is listed as an essential service in Annex I, Section 2 of the NIS2 Directive. This includes port authorities, terminal operators, and port management companies.

Essential entities face fines up to EUR 10 million or 2% of global annual turnover, whichever is higher. Additionally, Article 20 holds management bodies personally liable — directors can face personal penalties for failure to ensure compliance.

ISO 27001 covers approximately 60-70% of NIS2 requirements. However, NIS2 adds maritime-specific needs: OT security for cranes and gate systems, 24-hour incident reporting to CSIRTs, supply chain security for TOS vendors, and board-level cybersecurity training obligations. PCA's audit identifies exactly where the gaps are.

With PCA Tier 3 (Full Compliance), most ports achieve 85%+ compliance within 90 days and 90%+ within 6 months. The timeline depends on your current maturity level. Our Tier 1 Audit identifies your starting position and provides a realistic roadmap.

Yes. Unlike generic cybersecurity consultants, PCA has deep expertise in maritime OT: crane SCADA systems, Terminal Operating Systems (Navis N4, Tideworks), gate automation, AGVs, and environmental monitoring. Our assessments cover both IT and OT networks.

Three things: maritime expertise (73+ ports vs 0 port references), automation (312 checks vs spreadsheets), and cost (3x more affordable). Big 4 firms charge EUR 300-500K/year and assign generalists who don't know a TOS from an ERP. PCA assigns maritime cybersecurity specialists who understand port operations.

Stop Losing Customers to a Web Filter.

Start with a free 27-vendor reputation scan of your domains. No obligation.

Request Your Free Reputation Scan

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🔒 Your data is never shared with third parties or used for advertising — we only use it to prepare your assessment.

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